Terms of Service

Effective Date: February 13, 2026  |  Last Updated: February 18, 2026

Welcome to the website of Pinnacle Risk Advisors LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website at pinnacleriskad.com (the “Site”) or any of our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

1. Services Overview

Pinnacle Risk Advisors LLC is an independent insurance agency licensed in Georgia and Florida. We provide commercial property and casualty insurance brokerage services, including but not limited to commercial general liability, property insurance, casualty insurance, trucking insurance, workers’ compensation, and builder’s risk coverage.

Our Site allows you to learn about our services, request insurance quotes, and contact us. Submitting a quote request does not constitute an insurance application or bind any coverage. All insurance policies are subject to underwriting approval by the applicable insurance carrier.

2. Eligibility

You must be at least 18 years of age to use our Site and services. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, or local law or regulation
• Submit false, misleading, or fraudulent information through any form on the Site
• Attempt to interfere with, compromise the security of, or disrupt the Site or its servers
• Use any automated system (including bots, scrapers, or crawlers) to access the Site without our express written permission
• Transmit any viruses, malware, or other harmful code

4. Quote Requests and Insurance Services

When you submit a quote request through our Site, you agree to provide accurate and complete information. We will use the information you provide to prepare insurance quotes and communicate with you regarding your coverage needs.

Please understand that:

• Quote requests are not insurance applications and do not bind any coverage
• Insurance quotes are estimates and may change based on underwriting review
• Final coverage, terms, and pricing are determined by the insurance carrier
• We act as your insurance agent/broker, not as the insurance carrier

5. SMS/Text Messaging Program Terms

5.1 Program Description

Pinnacle Risk Advisors LLC offers two categories of SMS messaging, each requiring separate, explicit opt-in consent:

Message Type	Description	Examples
Non-Marketing Messages	Transactional and service-related communications	Quote follow-ups, policy updates, renewal reminders, appointment confirmations, customer support
Marketing Messages	Promotional and educational communications	Coverage tips, risk management resources, promotional offers, industry updates

5.2 Opt-In and Consent

• You may opt in to SMS messaging by checking the appropriate consent checkbox(es) on our website quote form at pinnacleriskad.com/quote.html.
• SMS consent checkboxes are not pre-checked and are not required to submit a quote request or receive any insurance service.
• Non-marketing messages and marketing messages require separate consent. Opting in to one does not opt you in to the other.
• Consent to receive SMS messages is not a condition of purchase of any insurance product or service.

5.3 Message Frequency and Costs

• Message frequency varies based on your interactions, policy activity, and the type of messages you have opted in to receive.
• Message and data rates may apply depending on your mobile carrier and plan. Pinnacle Risk Advisors LLC is not responsible for any charges from your carrier.

5.4 Opt-Out Instructions

• You may opt out of SMS messages at any time by replying STOP to any message you receive from us.
• After opting out, you will receive one final confirmation message. No further messages will be sent unless you opt in again.
• To rejoin the SMS program after opting out, submit a new form on our website and provide consent again.
• Opting out of SMS does not affect your ability to receive services from us through other channels (phone, email).

5.5 Help and Support

• Reply HELP to any message for assistance.
• You may also contact us directly at dbrown@pinnacleriskad.com or (770) 758-3197.

5.6 Privacy and Data Sharing

Your phone number and SMS consent information will not be sold, rented, or shared with any third parties or affiliates for their marketing purposes. For full details, see our Privacy Policy here: https://pinnacleriskad.com/privacy-policy.html.

5.7 Compliance Statement

Pinnacle Risk Advisors LLC operates in accordance with TCPA, CTIA guidelines, and carrier A2P messaging requirements. Messages are sent only to users who provide express consent.

5.8 Supported Carriers

Our SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Pinnacle Risk Advisors LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

7. Disclaimer of Warranties

The Site and all information, content, and services provided on the Site are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

Insurance-related information on the Site is provided for general informational purposes only and does not constitute professional insurance advice. Coverage descriptions are summaries only; actual coverage is determined by the terms and conditions of the insurance policy.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Pinnacle Risk Advisors LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Pinnacle Risk Advisors LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Site or violation of these Terms.

10. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. Use of third-party links is at your own risk.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Georgia.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

Pinnacle Risk Advisors LLC
Email: dbrown@pinnacleriskad.com
Phone: (770) 758-3197
Website: pinnacleriskad.com