1. Information We Collect
We collect information you provide through forms, phone, email, or text, including:
- Name, email address, phone number
- Company name, business details, and coverage needs
- Communications with us (messages, call notes, emails)
- Technical data (IP address, device/browser data) and cookies (see Section 6)
2. How We Use Your Information
- Provide insurance quotes, services, and customer support
- Communicate about your requests and account activity
- Comply with legal and regulatory requirements
- Improve our website and service experience
3. SMS/Text Messaging (Opt-In Details)
If you opt in to SMS, we may send text messages related to quote follow-ups, policy/service updates, appointment reminders, and customer support. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us at (943) 239-3439 or dbrown@pinnacleriskad.com.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Insurance carriers and partners for quoting and servicing purposes
- Service providers who help operate our business (e.g., CRM, email/SMS providers, website tools)
- Legal authorities when required to comply with law
Mobile Information Sharing Statement
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Information may be shared with service providers strictly to operate our messaging program and with insurance partners/carriers as needed to provide quotes and services.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security & Retention
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. We retain information as necessary for business, legal, and regulatory needs.
6. Cookies & Tracking
Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.
7. Your Rights
You may request access, correction, or deletion of certain information, subject to legal and regulatory retention requirements.
8. Changes to This Policy
We may update this policy periodically. The effective date above reflects the most recent revision.
9. Contact Us
Pinnacle Risk Advisors LLC
Phone: (943) 239-3439
Email: dbrown@pinnacleriskad.com
This page is provided for general informational purposes and does not constitute legal advice.